Shiping Policy
How long does delivery take?
Our shipping times are usually 8–21 business days and consist of two stages:
Processing time:
1–3 business days for processing (order confirmation, quality check, packaging). Please note that orders placed on Friday evenings or weekends may take slightly longer to process.
Delivery time:
On average, 8–12 business days once dispatched (depending on the destination, including transit from our international distribution centre to your doorstep).
You can track your order at any time via our “Track Order” page (available in the top menu). If you have any questions or concerns, please do not hesitate to contact our customer service team.
Placing an Order
Shopping with us is simple:
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Go to the product page and add the item you want to your shopping cart by clicking the black “Add to cart” button.
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Make sure you have selected the correct variant (e.g., size, colour).
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Click “Proceed to checkout.” On the information page, enter your shipping address and ensure all details are correct.
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Click “Continue to shipping.” Here you can review your address information.
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You will then be reminded that all shipments are completely free of charge – we always cover the shipping and delivery costs for our customers.
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Finally, click “Proceed to payment” to choose your payment method.
Payment Methods
All payment options are SSL-encrypted, ensuring a secure checkout. You can pay with:
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VISA
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Mastercard
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Maestro
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AMEX
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PayPal
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Immediate payment
Once you have selected your preferred method, click “Complete Order” and follow the instructions to finalise your payment.
Shipping Costs
We are pleased to offer free shipping on every order, with no minimum order quantity required.
Shipping Your Order
We want you to enjoy your new look or accessory as soon as possible, so we ensure your order is processed and dispatched quickly.
To keep our prices fair, we consolidate orders and ship in batches once our minimum dispatch quantity is reached. This allows us to operate sustainably and responsibly, while keeping costs low for our customers.
Please note: Like many other online shops, we may experience occasional delays due to high demand or external circumstances (e.g. global supply chain issues). We kindly ask for your understanding. Our team will always do its best to ship your order as quickly as possible.
If you would like your order to be dispatched urgently, please contact us by email – our service team will be happy to assist you.
